PRIVACY POLICY
We collect personal information as described in this Notice at Collection. We do not sell or share personal information. Your privacy rights are described in Section 9.
Last Updated: 1/3/2026
This Privacy Policy describes how Endorfin Wellness LLC (“Company,” “We,” “Us,” or “Our”) collects, uses, shares, protects, and stores personal information when You (“You,” “Your,” or “User”) visit our website at www.endorfinwellness.com (“Website”), use Our mobile application (“App”), purchase or participate in Our personal training or coaching Services, or otherwise interact with Us (collectively, the “Services”).
By using the Services, You agree to the practices described in this Privacy Policy. If You do not agree, please discontinue use of the Services.
1. Information We Collect
We collect personal information in several ways: directly from You, automatically through the Website or App, and from third-party service providers.
1.1 Information You Provide Directly
We collect personal information that You voluntarily provide when You:
Create an account;
Purchase training, coaching, or digital products;
Complete intake questionnaires;
Participate in training sessions (in-person or online);
Upload progress photos, videos, or fitness logs; and/or
Communicate with Us by email, messaging, app chat, or contact forms.
This information may include:
Name, email address, phone number, and contact details;
Payment information (collected via secure third-party processors);
Fitness-related information such as goals, preferences, experience level, general wellness information, and training history;
User-submitted photographs, videos, or progress documentation; and/or
Scheduling information and availability
We do not request or require medical diagnoses, and We are not a HIPAA-covered entity, but We may collect general wellness or fitness information necessary to tailor Your training experience.
1.2 Information Collected Automatically
When You use the Website or App, We automatically collect:
IP address, device identifiers, and browser type;
Usage information such as pages viewed, time spent, and referring links;
App activity such as workouts completed, habits tracked, and interactions with program features;
Cookies, pixels, tags, and analytics data; and/or
Location data if enabled on Your device.
1.3 Information from Third Parties
We may receive information from:
Payment processors (e.g., Stripe, PayPal, Square) regarding payment confirmations;
Scheduling platforms or App partners;
Email service providers; and/or
Social media platforms if You interact with Our pages or profiles
We only use third-party integrations that have their own privacy and security policies.
2. How We Use Your Information
We use personal information for the following purposes:
To provide and personalize training, coaching, and related Services;
To process payments and send receipts, confirmations, or invoices;
To communicate with You, including customer support and service updates;
To operate, maintain, and improve the Website, App, and user experience;
To send marketing communications, promotions, or newsletters (opt-out available at any time);
To analyze engagement trends and enhance program effectiveness;
To maintain security, detect fraud, or enforce policies; and/or
To comply with applicable legal obligations.
We do not sell Your personal information.
3. Legal Bases for Processing (EU/UK Users Only)
If You access the Services from the EU or UK, We process Your data under one or more of the following legal bases:
Your consent;
Performance of a contract;
Our legitimate interests (e.g., improving the Services); and/or
Compliance with legal obligations.
4. How We Share Information
We may share Your information only as necessary to provide the Services, including with:
Payment processors;
App providers and software integrations;
Email and communication platforms;
Contracted trainers or support personnel;
Analytics providers such as Google Analytics; and/or
Cloud storage providers for photos or progress logs
We may also share information:
To comply with applicable laws or respond to lawful requests;
To enforce Our Terms of Use; and/or
In a business transfer such as a merger, sale, or restructuring.
We do not share fitness data, photos, or personal information with advertisers.
5. User-Submitted Photos, Videos, and Content
If You upload photos, videos, progress documentation, or workout logs, You grant Us permission to store, process, and use this content solely for the purpose of providing the Services.
We will never use Your personal images or progress documentation for marketing unless You provide separate written consent.
You agree not to upload unlawful, explicit, copyrighted, or inappropriate content, or photos of minors or third parties without proper authorization.
We retain photos, videos, workout logs, and other user-generated content You upload to the Website or App until Your account is deleted or until You request deletion, whichever occurs first. You may request deletion of Your content at any time by contacting Us at abby@endorfinwellness.com. Upon request, We will delete such content within a reasonable period unless retention is required for legal compliance or legitimate business purposes.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve Website performance;
Analyze usage trends;
Personalize Your experience; and/or
Enable essential functionality.
You may disable cookies through Your browser settings, though this may affect functionality.
We honor applicable Global Privacy Control (GPC) signals for California and Colorado users.
7. Payment Processing and Financial Information
We use third-party payment processors who maintain their own security and privacy practices. We do not store or access full credit card numbers, bank data, or financial account details.
Subscription and auto-renewal terms are disclosed at checkout and are governed by the Refund Policy and Terms of Use.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy unless a longer retention period is required by law. When information is no longer needed, it is securely deleted or anonymized.
Generally:
Contact information is retained while your account remains active;
Photos, videos, and logs are retained until your account is deleted or you request deletion;
Payment confirmation records are retained for 7 years for tax and accounting compliance.
9. Your Privacy Rights
Depending on Your location, You may have specific rights regarding Your personal information.
9.1 U.S. State Privacy Rights (CA, CO, CT, VA, UT, OR, TX, etc.)
You may have the right to:
Request access to the personal information We hold;
Request deletion;
Request correction;
Request information about how We use and share data;
Opt out of certain types of data processing (e.g., targeted advertising—we do not engage in this); and/or
Appeal a denied privacy request
Submit requests to: abby@endorfinwellness.com
9.2 EU/UK Rights (GDPR/UK GDPR)
You may have the right to:
Access, correct, or delete Your data;
Withdraw consent;
Restrict or object to processing;
Request data portability; and
File a complaint with Your supervisory authority.
If we process your information based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
10. Children’s Privacy
Our Services are not intended for individuals under 13. We do not knowingly collect personal data from children. If You believe a child has provided information, contact Us immediately so We may delete it. Users ages 13–17 may not use the Services unless a parent or legal guardian consents.
11. Data Security
We implement administrative, technical, and physical safeguards to protect Your information from unauthorized access, loss, alteration, or disclosure.
However, no online platform can guarantee 100% security.
12. International Data Transfers
If You are located outside the United States, Your information may be transferred to and stored in the U.S. By using the Services, You consent to this transfer. We take reasonable measures to ensure adequate protection.
13. Third-Party Links
Our Website may include links to third-party websites or apps. We are not responsible for the privacy practices or content of those third parties.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Material changes will be communicated through a notice on the Website, App, or email. The “Last Updated” date reflects the most recent revision.
15. Contact Us
Endorfin Wellness LLC is the data controller responsible for your personal information.
For questions, privacy requests, or concerns, please contact Us at:
Endorfin Wellness LLC
220 Belleview Blvd #304
Belleair, Florida 33756
abby@endorfinwellness.com
(920)522-3881